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Best and Worst Internet Service Providers in the U.S. Revealed

Americans are becoming increasingly frustrated with their internet service providers, new figures have confirmed.According to the American Customer Satisfaction Index (ACSI), just 62 percent of U.S. residents are satisfied with their ISP. It represents a two percent drop on the previous year’s survey.ACSI questions around 250,000 consumers each year and quizzes them on all things digital,...

The GDPR and Our Balkanized Internet

The EU’s data privacy law went into force on Friday and U.S. companies leapt into action—by turning off their websites. Sites like the Chicago Tribune or A&E Networks, for instance, decided to show the digital version of a “closed” sign to European visitors rather than risk violating the law.Other U.S. sites, however, chose to comply with the famous (or infamous) data directive known...

FBI to America: Reboot Your Routers, Right Now

The FBI has issued a dire warning to everyone who has a router in their home. The Internet Crime Complaint Center sent a rare Public Service Announcement declaring: "Foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide."The hackers are using VPNFilter malware to target small office and home office routers, the FBI said...

Alexa recorded a woman’s private conversation and sent it to a random contact

It's every smart home speaker owner's worst nightmare: a private message recorded and sent to a recipient without their knowledge. But that’s what happened to a Portland woman, who told a Fox News affiliate that her Amazon Echo recorded an audio clip of her conversation and sent it to a person on her contact list. The woman, who declined to provide her last name to Fox, said she was alerted...

Facebook Won't Force You to Use a Phone Number for Two-Factor Authentication Anymore

Facebook users who want extra account security but don’t want to share their phone number with the company can now lock down their accounts with alternative two-factor authentication methods like code-generating apps, Facebook announced today. Two-factor authentication helps protect users’ accounts from unauthorized access by requiring a code in addition to a password in order to log in...

Windows 10 April 2018 Update problems: Users struggle with mystery 'black screen'

Windows 10 users over the past two days have begun reporting serious glitches after updating to the Windows 10 April 2018 Update. As per an account on Reddit, after installing the update the computer appears to boot but then gets stuck with a black screen and no icons. There's also an error message that the Desktop file could not be accessed. Users on Microsoft's forums have been reporting...